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| July 1, 1999 - June 30, 2000 | |||||
| Learners | Volunteers | ||||
| Total Served | 69,173 | | Total Served | 36,918 | |
| Gender | Female | 56% | Female | 75% | |
| | Male | 44% | Male | 25% | |
| Age | 16-24 | 17% | 16-24 | 7% | |
| 25-44 | 45% | 25-44 | 26% | ||
| 45-59 | 20% | 45-59 | 29% | ||
| 60+ | 7% | 60+ | 26% | ||
| Not Available | 11% | Not Available | 12% | ||
| Ethnic Group | White | 28% | White | 75% | |
| African American | 17% | African American | 7% | ||
| Hispanic | 31% | Hispanic | 4% | ||
| Asian | 13% | Asian | 2% | ||
| Native American | 1% | Native American | 1% | ||
| Not Available | 10% | Not Available | 11% | ||
| Education | Grade 0-4 | 7% | Grade 0-12 | 1% | |
| Grade 5-8 | 13% | High Sch. Diploma | 10% | ||
| Grade 9-11 | 22% | Some College | 18% | ||
| High Sch. Diploma | 14% | Undergrad Degree | 25% | ||
| Some College | 13% | Graduate Degree | 19% | ||
| Not Available | 31% | Not Available | 27% | ||
| Employment | Full Time | 31% | Full Time | 32% | |
| Part Time | 9% | Part Time | 10% | ||
| Not in Labor Market | 16% | Not in Labor Market | 7% | ||
| Seeking Work | 16% | Seeking Work | 3% | ||
| Disabled | 5% | Disabled | 1% | ||
| Retired | 3% | Retired | 22% | ||
| Not Available | 20% | Not Available | 25% | ||
| Referral | Friend | 26% | Friend | 13% | |
| TV | 2% | TV | 3% | ||
| Other Agency | 15% | Other Agency | 4% | ||
| Employer | 4% | Employer | 2% | ||
| Library | 7% | Library | 9% | ||
| Other Literacy Org. | 1% | Other Literacy Org. | 2% | ||
| Radio | 1% | Radio | 3% | ||
| Poster | 1% | Poster | 2% | ||
| Special Events | 1% | Special Events | 2% | ||
| PR Talk | 1% | PR Talk | 2% | ||
| Newspaper | 2% | Newspaper | 17% | ||
| Other Students | 5% | Other Volunteer | 4% | ||
| Website | 1% | Website | 2% | ||
| Other | 6% | Other | 7% | ||
| Not Available | 27% | Not Available | 28% | ||
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